How to Clear HP Cartridge Error Codes

Sometimes when we install a new cartridge we encounter an error message popping up on our computer screens, this can be very frustrating when we have a pile of work building up which needs printing. Not many people know what to do when they see an error message. Quite often an error message can be cleared quickly using the simple steps below.

If you install your new ink cartridge and receive an error code preventing you from continuing, firstly you should reinstall in the cartridge.

1. How to reinstall an ink cartridge

Switch on your printer, open the front cover and carefully remove the cartridge.

Place the ink cartridge back in the holder, close the front cover and then turn the printer off for one minute.

After one minute switch the printer back on and try to print a test page, if the cartridge still brings an error message, please read one.

2. Thoroughly clean the cartridge

Turn the printer off, open the front cover and carefully remove the cartridge.

You will need a clean piece of lint free cloth or some kitchen roll, slightly dampen the cloth.

Gently wipe the circuitry (copper contacts) from top to bottom and side to side, making sure not to miss anywhere. Carefully dry the cartridge using some lint free cloth.

Place the cartridge back in to the cartridge holder, close the lid. Switch the printer off for one minute.

After one minute turn the printer back on, try to print a test page. If this still does not work please read below.

3. Reset the printer

Firstly, switch the printer on, open the cover and remove both cartridges, black and colour.

Remove the power cable from the back of the printer; also disconnect the cables running to your computer and router if you have one.

Wait one minute and reconnect all of the cables.

Open the front cover and reinstall the black and colour ink cartridges.

Switch the printer back on and try to print a test page. If the above does not correct the problem, you have an irreparable fault with your ink cartridges and the only option is to purchase new cartridges.