Posts Tagged ‘printer models’

How to Find Your Printer Model

Monday, July 26th, 2010

How to Find Your Printer Model

Trying to find the model number of your printer shouldn’t be difficult. What is considered a model number might be more confusing. Fortunately, if you are trying to contact the printer manufacturer you will likely only need the model name and series of your HP, Canon, Epson or Brother Printer.

Where to look

Usually, the model number of your printer is right under your nose. This is often true for finding a printer model or series number. Given the way that most computer engineers think you might believe that taking the printer apart is necessary to find the printer model or printer series. This is not true. In most cases, the model name and series number the customer service representative will need is actually right there on the front of the printer. After all, if it is easy for you to find it will be easier for them to help you troubleshoot the unit when you are in crisis mode.

Finding the serial number

When it comes to finding the serial number of your HP, Canon, Epson or Brother Printer you will need to look a little closer. On the back of most of these printers you will see a white rectangular sticker. It s likely it will have the printer company logo shown in a big way. The “UL” logo for Underwriters Laboratories will also be found on the sticker.

What you are looking for, however, is the always present barcode symbols that everything has on them these days. Numbers will be above the barcodes. There will likely be two barcodes here. One is a product code, which is not important, and the other is the serial number which identifies that particular printer. If there is no sticker on the back of the printer check under the lid or open the printer up and it should be there. In any case, these stickers are usually about 3×5 inches in size and have all sorts of other symbols on them that you don’t need to worry about.

If you have looked all around the printer for the printer model, serial number sticker and/or series and make of the printer with no luck try going to the printer test page option on the computer. Print out a test page and everything will usually be there. All this may sound like it is involved but it really will only take a few minutes.

How to install your new printer

Tuesday, March 23rd, 2010

How to install your new printer

So you’ve decided which printer best suits your needs, you’ve found the best price, been to the shop and picked it up, now it’s sitting there all boxed up waiting to be installed, where do you start? Installing a new printer is a relatively easy task, even if computers aren’t your strong point! A few years back you had to go through a load of nonsense to get a printer up and running, but those days have now passed. We can’t possibly cover how to install every individual printer model in one blog post, but we can show you how to install printers in general.   Follow our straight forward guide below to get your new printer up and running!

Materials needed –

  • New printer
  • Printer cable
  • Computer with an Enhanced Parallel Port (EPP) or Extended Capabilities Port (ECP)
  • Printer software installation disc
  • Internet connection (optional)

1. Turn on the computer and then wait for the operating system to fully load.

2. Now attach the printer cable to the corresponding parallel port. After you securely connect the printer to the computer, switch on the printer. Windows will automatically detect the new printer and will prompt you to install the required drivers. Some printers may not be detected automatically by your computer. To manually detect the printer, click the ‘printers and faxes’ option available on the ‘start’ menu. Double click the ‘add printer’ icon to launch the add printer wizard. If your computer still does not detect the new printer, unplug and adjust the connection of the printer to the computer.

3. Next, the installation wizard will ask you to choose between a local printer and a network printer. The computer will search for the connected printer after you select the type of printer.

4. The computer will now prompt you to install the needed driver. Your new printer will usually come with an installation CD which contains all of the drivers for the printer. Insert the installation CD into your computers CD tray. The computer will now automatically detect the driver files on the CD.

5. You need to manually detect the driver required for the installation just in case the driver is not detected. Select from the predefined list of driver software depending on the manufacturer and model of the printer.

6. If you can still not find the driver for your new printer, you may need to perform a windows update. You will need to connect to the internet in order to gather components from the online windows product support.

7. The computer will finalise the installation procedure after the driver is successfully installed. A notification will appear on screen informing you that you have successfully installed a new printer. A new printer icon will appear on your task bar. This enables easy access to the configuration and maintenance settings of your printer.

Installing your new printer on a home network

Installing a network printer allows multiple users and computers to share a single printer, rather than having numerous printers throughout the home or office. When you install a network printer, ensure it is located in a central place so all users can access it conveniently.

There are three types of network printer you can install.

  • Wireless Printer

These printers use a built in wireless card and they plug into a power source, not your network or computer. After you turn on the printer, you will need to refer to the printer manual and read how to set up a wireless connection to each computer on a home network. The security options for a wireless printer are determined by each individual printer manufacturer.

  • Connect to a printer directly to the network

To do this, you will need to plug in the printer to your network hub or router. How to install these printers depends on whether the printer and your network device use Ethernet, universal serial bus (USB) or any other type of connection. You also need to refer to any installation information or tools provided by the printer manufacturer.

  • Connect multiple printers to the network

If you want to connect more than one printer directly to the network, you must make sure your router is able support more than one printer connection.

If you want to install the printer using an IP address, go to Start>Control Panel>Printers and Faxes and then click the ‘add printer’ icon. Next click ‘Create a new port’ then ‘Standard TCP/IP Port’ from the drop down menu. You will then be asked to enter the IP address. Enter the IP address of the print server and click ‘next’. You will be asked to select the printer manufacturer and the model from the list. If you do not see your printer model listed, insert the installation disc that came with the printer and click ‘have disc’.

If you do not know the IP address of the printer, you can select ‘browse for printer’ in the beginning of the process. If the networked printer is attached to another computer being shared, you will need to enter the name of the computer followed by the share name of the printer. For example //computername/printername.

Spending extra on a network printer can save you money in the long term. Network printers can be higher grade and the ink cartridges can last longer than personal inkjet printers!

Windows 7 and your printer

Tuesday, March 23rd, 2010

Windows 7 and your printer

Windows 7 is the latest operating system from Microsoft; it was released on 22nd October 2009. Windows 7 is designed to be a compromise between the user friendly interfaces of Windows XP with the security features of Windows Vista. As with any new operating system, there will be questions about which printers or other hardware/accessories will work. You will have a much better chance of moving your printer to Windows 7 without any serious problems, than you would have done transferring from XP to Vista. Microsoft state that most drivers should work problem free, but all of the big name printer brands are producing upgrades for their range of printers.

It is important to understand that printers can have different levels of support in Windows 7. For a single function printer, the first and most minimal level is the basic ability to print. Beyond printing, a Windows 7 driver may or may not support such features as duplexing (print on both sides of the paper) or multiple paper trays.

For an all in one printer (also know as multi-function) support may or may not cover other functions besides printing. HP says that for it’s all in one printer models, the drivers included on the Windows 7 disc and on the Windows Update site will allow printing and scanning, but the scan support for network printers is limited to scanning over a USB connection. Also missing from the Windows 7 disc and Windows updates are things like fax drivers for those HP all in one printers that include a fax capability.

Below is a rundown of what the top printer hardware companies are saying about their compatibility, according to www.printercomparison.com

Brother

Brother are offering driver updates for many of their newer printer models, and are promising eventual compatible drivers for all their current models, implying that Brother users will be able to integrate their new operating systems very easily! Unless they use a model that is not classed as ‘current’. The American version of the Brother website released a ‘schedule of driver updates’, they will be releasing a UK version very soon.

Canon

Canon has classed themselves as the ‘proud partner’ with Windows 7. Many of Canon’s latest printers are already compatible with Windows 7. In addition, they have processed a long list of their existing products (including cameras) that are already compatible with Windows 7. For older printer models, the drivers are available on Canons website.

Dell

Dell is primarily a computer company, so they have been understandably preparing for the coming of Windows 7 on their PC’s. It appears that they have been focusing more on their PC’s and hardware and have been leaving their printers in the cold. Dell lacks formal documentation like Canon or Brother, but you can visit their drivers and downloads page to find updates if needed.

Epson

Just like Canon, Epson are also proud partners in the launch of Windows 7. Since the release of the new operating system they have been actively promoting Windows 7 all over the world. For their existing printer models they have got a simple and easy to use drop down menu page with a list of all their products that will have compatible drivers. For those of us who get easily confused when it comes to downloads and drivers they also have a well written FAQ page to help guide you through the change.

HP

Very similar to Dell, HP is mainly a computer company which branched out into the printer market some time ago. They were the market leaders in PCs at one point. Unlike Dell, HP meets its users head on with their Windows 7 pages and documentation. Their website offers a software and driver search on the first page as well as FAQs and support forums. They also have a handy page which easily lets you check each individual printer’s compatibility.

Kodak

Kodak is falling behind with regards to it’s compatibility for Windows 7. Their two latest printers the 5250 and 3250 do not seem to be Windows 7 compatible. Kodak seems to be more interested in lowering the cost of ink, then in compatibility at this point.

Lexmark

Lexmark is another company which makes compatibility information easy to find. On the front page of their website there is a link to ‘Windows 7 compatibility’ under the drivers and downloads heading. They also have a page where users can search for the Windows 7 driver for a particular product.

Samsung

Samsung do offer some readily available drivers, but they don’t have any blanket support page for any problems with Windows 7. They only have a more general support page for all Samsung printer enquires.

Oki

Oki are a ‘Gold certified Partner’ of Microsoft, which means that all of their products will be compatible with the new Windows 7. There is a reasonable set of dropdown menus on their website that can be used to find out if a specific printer has a Windows 7 compatible driver.

Xerox

Xerox have followed the trend of dropdown menus for finding if your printer has a suitable Windows 7 driver, for the average home user who needs to check a single printer this is adequate, for business users who need to check multiple printers, Xerox have also made a list too!

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