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| Installation Guide |
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Installation and Troubleshooting
Epson
Ink Cartridges
Installing the cartridge
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Remove all packaging and insert the cartridge into the printer
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Follow the instructions on screen to install the cartridge
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Perform a head clean/nozzle clean through the printer software to get the ink flowing
Troubleshooting
Printer is producing cartridge error message
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If the cartridge is producing an error message and won’t allow you to print then try removing the cartridge and installing again.
- Check the cartridge you have pucrahsed is the correct one for your printer
Print quality is poor or printer is producing black sheets
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If the print quality is poor then it means your print heads inside the printer need cleaning. To do this you need to go into your printer settings on the computer and perform what’s known as either a print head clean or nozzle clean. This can be done several times to clean the print heads if required
Canon
Ink Cartridges
Installing the cartridge
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Remove all packaging and insert the cartridge into the printer
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Follow the instructions on screen to install the cartridge
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The remanufactured Canon cartridges will often show low or empty ink levels. If you hold down the cancel button on your printer for 5 seconds then the printer will ignore the ink levels and allow you to print
Troubleshooting
Cartridge is showing empty and wont allow me to print
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The remanufactured Canon cartridges will often show low or empty ink levels. If you hold down the cancel button on your printer for 5 seconds then the printer will ignore the ink levels and allow you to print
Printer is producing cartridge error message
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If the cartridge is producing an error message and won’t allow you to print then try removing the cartridge and installing again. Also try cleaning the circuitry or chip with a moist tissue
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If you have purchased a black and colour cartridge and you experience the problem above then please test both individually to identify which cartridge is causing a problem. To do this try the new colour cartridge with your old black cartridge. Then remove both and the new black cartridge with your old colour cartridge
- Check the cartridge you have pucrahsed is the correct one for your printer
Print quality is poor or printer is producing black sheets
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If the quality of printing is poor or faded then firstly try cleaning the cartridge printhead. To do this you need to go into your printer settings on the computer and perform what’s known as either a print head clean or nozzle clean. This can be done several times to clean the print heads if required
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If this makes no difference then remove the cartridge from the printer and sit the cartridge on some moist tissue making sure the bottom on the cartridge (where the ink comes out from) is in contact with the tissue. Leave the cartridge on the tissue for 10 minutes. This will soften any blocked ink at the bottom of the cartridge and solve the problem
Brother
Ink Cartridges
Installing the cartridge
-
Remove all packaging and insert the cartridge into the printer
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Follow the instructions on screen to install the cartridge
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Perform a head clean/nozzle clean through the printer software to get the ink flowing
Troubleshooting
Printer is producing cartridge error message
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If the cartridge is producing an error message and won’t allow you to print then try removing the cartridge and installing again.
- Check the cartridge you have pucrahsed is the correct one for your printer
Print quality is poor or printer is producing black sheets
-
If the print quality is poor then it means your print heads inside the printer need cleaning. To do this you need to go into your printer settings on the computer and perform what’s known as either a print head clean or nozzle clean. This can be done several times to clean the print heads if required
HP
Ink Cartridges
Installing the cartridge
-
Remove all packaging and insert the cartridge into the printer
-
Follow the instructions on screen to install the cartridge
-
The remanufactured HP cartridges will often show low or empty ink levels. Ignore the ink levels and continue printing as normal
Troubleshooting
Ink levels are showing empty
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Remanufactured cartridges will often show low or empty ink levels as the circuitry cannot be reset. We can assure you that the cartridges are all checked before they are sent out to make sure they are full. Please ignore the ink levels are print as normal
Printer is producing cartridge error message
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If the cartridge is producing an error message and won’t allow you to print then try removing the cartridge and installing again. Also try cleaning the circuitry with a moist tissue
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If you have purchased a black and colour cartridge and you experience the problem above then please test both individually to identify which cartridge is causing a problem. To do this try the new colour cartridge with your old black cartridge. Then remove both and the new black cartridge with your old colour cartridge
- Check the cartridge you have pucrahsed is the correct one for your printer
Print quality is poor or printer is producing black sheets
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If the quality of printing is poor or faded then firstly try cleaning the cartridge printhead. To do this you need to go into your printer settings on the computer and perform what’s known as either a print head clean or nozzle clean. This can be done several times to clean the print heads if required
-
If this makes no difference then remove the cartridge from the printer and sit the cartridge on some moist tissue making sure the bottom on the cartridge (where the ink comes out from) is in contact with the tissue. Leave the cartridge on the tissue for 10 minutes. This will soften any blocked ink at the bottom of the cartridge and solve the problem
Lexmark
Ink Cartridges
Installing the cartridge
-
Remove all packaging and insert the cartridge into the printer
-
Follow the instructions on screen to install the cartridge
-
The remanufactured Lexmark cartridges will often show low or empty ink levels. Ignore the ink levels and continue printing as normal
Troubleshooting
Ink levels are showing empty
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Remanufactured cartridges will often show low or empty ink levels as the circuitry cannot be reset. We can assure you that the cartridges are all checked before they are sent out to make sure they are full. Please ignore the ink levels are print as normal
Printer is producing cartridge error message
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If the cartridge is producing an error message and won’t allow you to print then try removing the cartridge and installing again. Also try cleaning the circuitry with a moist tissue
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If you have purchased a black and colour cartridge and you experience the problem above then please test both individually to identify which cartridge is causing a problem. To do this try the new colour cartridge with your old black cartridge. Then remove both and the new black cartridge with your old colour cartridge
- Check the cartridge you have pucrahsed is the correct one for your printer
Print quality is poor or printer is producing black sheets
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If the quality of printing is poor or faded then firstly try cleaning the cartridge printhead. To do this you need to go into your printer settings on the computer and perform what’s known as either a print head clean or nozzle clean. This can be done several times to clean the print heads if required
-
If this makes no difference then remove the cartridge from the printer and sit the cartridge on some moist tissue making sure the bottom on the cartridge (where the ink comes out from) is in contact with the tissue. Leave the cartridge on the tissue for 10 minutes. This will soften any blocked ink at the bottom of the cartridge and solve the problem
The cartridge lid/top is a different shape or colour than my origianl one
- We use different shaped and coloured lids on the remnufactured cartridges. This makes no difference to the way the cartridge fits into your printer or the actual printing
Dell
Ink Cartridges
Installing the cartridge
-
Remove all packaging and insert the cartridge into the printer
-
Follow the instructions on screen to install the cartridge
- The remanufactured Dell cartridges will often show low or
empty ink levels. Ignore the ink levels and continue printing as normal
Troubleshooting
Ink levels are showing empty
- Remanufactured cartridges will often show low or empty ink
levels as the circuitry cannot be reset. We can assure you that the
cartridges are all checked before they are sent out to make sure they
are full. Please ignore the ink levels are print as normal
Printer is producing cartridge error message
- If the cartridge is producing an error message and won’t allow
you to print then try removing the cartridge and installing again. Also
try cleaning the circuitry with a moist tissue
- If you have purchased a black and colour cartridge and you
experience the problem above then please test both individually to
identify which cartridge is causing a problem. To do this try the new
colour cartridge with your old black cartridge. Then remove both and
the new black cartridge with your old colour cartridge
- Check the cartridge you have pucrahsed is the correct one for your printer
Print quality is poor or printer is producing black sheets
- If the quality of printing is poor or faded then firstly try
cleaning the cartridge printhead. To do this you need to go into your
printer settings on the computer and perform what’s known as either a
print head clean or nozzle clean. This can be done several times to
clean the print heads if required
- If this makes no difference then remove the cartridge from the
printer and sit the cartridge on some moist tissue making sure the
bottom on the cartridge (where the ink comes out from) is in contact
with the tissue. Leave the cartridge on the tissue for 10 minutes.
This will soften any blocked ink at the bottom of the cartridge and
solve the problem
The cartridge lid/top is a different shape or colour than my origianl one
- We use different shaped and coloured lids on the remnufactured
cartridges. This makes no difference to the way the cartridge fits into
your printeror the actual printing
Toner Cartridges
Installing the cartridge
- Remove all package and insert the cartridge into the printer
- Follow the instructions on the computer to install the cartridge
Troubleshooting
Cartridge wont fit
- Make sure all packaging has been removed and the cartridge is being inserted the correct way around
- Check the cartridge you have purchased is the correct on for your printer
Print quality poor
- Try cleaning the cartridge drum with a dry tissue
- Perform a clean function through the printer software
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