Kodak Cartridge Troubleshooting

I have inserted one cartridge into my printer and I am receiving an error telling me that the cartridge is missing or faulty?

First make sure you have purchased the correct cartridge for your printer.

Remove the cartridge from the printer, check the packaging has been removed from the cartridge then reinsert making sure the cartridge is fully clicked into place.

If a full set of cartridges has been purchased then place all the new cartridges in the printer at the same time.

I have inserted a full set of cartridges into the printer at the same time and receive an error message telling me that cartridges are missing or faulty?

First make sure you have purchased the correct cartridge for your printer.

Remove the cartridge from the printer, check the packaging has been removed from the cartridge then reinsert making sure the cartridge is fully clicked into place.

If the problem persists then place all your old cartridge back into the printer and change the cartridges one by one. This should identify which cartridge is causing the error.

I have inserted my cartridge(s) and the print quality is bad or there is no ink at all appearing on the paper.

These cartridges are simply a plastic tank that holds the ink. They have no affect with regards to the printing quality which is determined by the print heads situated inside your printer.

If the print quality is poor or no ink is appearing on the paper then try doing a few head cleans/nozzle cleans through your printer software to help the flow of ink.

I have just inserted my new cartridge(s) and the ink levels on my computer are showing low or empty

It is normal for the ink levels to show low or empty when using compatible cartridges. Please ignore the ink levels and print as normal. All the cartridges are checked before they are dispatched to ensure they are completely full.

I am trying to insert the cartridge(s) but they are physically a different size or shape

Compatible cartridges will always look different to the original branded cartridges.

They will often differ in shape or size but this does not affect the fitting or functionally of the cartridges in any way at all.